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Getting the most from Lotus Support.
I thought I'd post up some tips on getting the most out of any support calls you put in. There are probably more then this so if I have missed anything that you find quirkly about support please respond and I will follow up. Read the IBM Support handbook....
from Blog: Simon O'Doherty
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Created AppDev Community
In Support we use Lotus Communities for bookmarking related material that would help either people in the team or customers. A recent visit to a customer last Friday they got a look at our community and wanted to know if they could access the material. Well...
from Blog: Simon O'Doherty
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