All entries tagged with inbox
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I've had about 4 users now call me to complain about their inbox text turning a pale gray as if all the entries are ghosted. The background stays white. Additionally it seems the scroll bar doesn't work properly. The problem goes away if they close their inbox and reopen it.
Just one of those strange quirks. Anyone else have this problem? I've opened a PMR to try to get more info.
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So my testing of DWA 8.0.2 has gone pretty well, and I'm moving forward with deployment. I blogged about a bug with nested groups in the Sametime Contact List here.
But I have run into another bug that might be a little more troubling for the user. Apparently the use of the up/down keys to navigate the inbox do not work if you have both the preview pane open, and logged into Sametime. THIS one is going to be really annoying to my users. I didn't think this was a common method for inbox navigation. I would have guessed that users would use the mouse more. But I've been given feedback that the up/down keys are used quite a lot. Go figure.
This bug has been reported as SPR XMXL6XCA5D. They could not give me a timetable as to when they were going to address this bug. If you want this fixed sooner rather than later open a PMR with tech support and subscribe to this SPR, and tell them this is impacting your users. This will give higher weight to the SPR, and maybe they will address it sooner.
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